"In times of Crisis only imagination is more imortant than knowledge."
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Business is about relationships – pure and simple. Relationships with staff, with clients and with suppliers. If those relationships are healthy, any business will thrive.
Tracey Ewen, MD of IGF Invoice Finance, FT August 2008
Train your good people to do even better. Those who are taking your time and your energy - may well turn out to be a bad investment of your time and your money.